Improve Your Company's Customer Service Experiencea

Build customer loyalty and reduce customer service costs

Integrate and make changes quickly and easily, and test it before putting it into production.

Use different service channels and integrate them into a single flow.

Integrate all your business systems that can provide information or service to your customers during the initial communication.

A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.

About Us

At Dynabox, we offer innovative communication solutions that improve customer service and reduce costs through efficient software platforms.

Contáct Us

A computer screen displays a website with the text 'Where the world builds software' prominently featured. Below the text, there are fields for users to input their email address, along with additional descriptions about the platform and its capabilities. The website has a dark background with bright text, indicating a professional tech-based service.

A building with a prominent red and white sign labeled 'SERVICE' against a bright blue sky with some clouds. The structure has a modern, industrial appearance with sleek lines and a clean design. A light fixture is visible on the wall.

Our Mision

With more than 6 years of experience in the market and our highly qualified team we will enter different markets to position our products before 2030, leveraging our SaaS model and the guarantee of having a fast integration and go to market.

Communication Solutions

Improve customer service and reduce costs with our innovative software platforms.

A wall display in a public service area with digital service sections. It features a large image of a smiling woman with glasses in the center, surrounded by digital screens and icons representing different electronic services. There are two orange kiosks with touch screens for self-service on the right side.

Customer Service

Optimizes communication between clients and companies, guaranteeing satisfaction and efficiency.

Fast Integration

We facilitate the integration of our solutions for a quick go to market.

Business Model

We offer a flexible business model that adapts to your business needs.

Dynabox has transformed our customer service. Their software is easy to integrate and has significantly improved our communication and operational efficiency.

Francisco Mejia

★★★★★

Innovative Customer Service

Communication solutions that transform customer care through the use of multiple channels

A laptop with an open screen displaying dashboard analytics featuring charts, graphs, and numerical data related to sales and subscriptions. The interface is predominantly dark-themed with sections highlighting key performance metrics. The device shown is a MacBook Pro, indicated by the keyboard layout and branding.

Voice IVR and Visual IVR

We improve the customer experience with the use of voice communications in a customer service IVR, don't generate options, let the customer ask what he/she needs.

Generate new means of communication for older or younger people who prefer to manage their service in a graphical way on their mobile while listening to the voice that guides them.

Generate voice campaigns and/or voice and visual selections where you conduct surveys, confirm appointments or visits, or simply inform your customers about service failures, special activities or promotion of our products and services.

A 3D icon with the letter 'S' in white, encased in a blue cloud-like shape on a white square. It appears to be floating with a shadow cast below it, set against a solid blue background.

Integra Otros Canales de Servicio

Use the chat bot on your website by making a single integration through our platform, so you can use a single service logic in all your channels or multiple flows with which you can make changes very fast and tested in advance.

Integrate other channels such as Watsapp Chat Bot or Facebook Chatbot.

Send and receive text messages (SMS) to serve your customers or generate payment reminder campaigns and / or promotion of new services.